Terms & Conditions - Super Craft Emporium

Terms and Conditions

Introduction

Welcome to Super Craft Emporium. These Terms and Conditions govern your access to and use of our website, services, and products. By accessing or using our site, you agree to comply with and be bound by these Terms.

Company Information

Super Craft Emporium is a registered manufacturer and exporter of wooden and metal kitchenware, tableware, serveware, and home décor items based in Moradabad, Uttar Pradesh, India. We have been exporting handcrafted products worldwide since 2011.

Use of Website

You agree to use this website for lawful purposes only. Misuse of the website, including any attempt to hack, extract data, or interfere with its functionality, is strictly prohibited.

Product Information & Availability

All product descriptions, images, and specifications provided on this website are for general information purposes only. While we strive for accuracy, minor variations in finish, weight, or size may occur due to the handcrafted nature of our products. Product availability is subject to change without notice.

Prices and Payments

Prices mentioned on the website are indicative and subject to final confirmation at the time of placing a bulk or wholesale order. All payments must be made through approved methods as shared during order confirmation. We reserve the right to change prices without prior notice.

Custom Orders & Catalog Requests

Clients may request product catalogs by filling out the official Catalog Request Form on our website. Custom orders can be placed based on your specifications. Once approved, custom orders are non-cancellable and non-refundable.

Shipping and Delivery

We export products globally. Shipping charges, delivery timelines, and logistics details are shared with clients upon confirmation of orders. All delivery schedules are estimates and may vary depending on location, order size, and customs clearance.

Return & Replacement Policy

As a B2B exporter, returns are generally not accepted unless there is a manufacturing defect or damage during shipping. Claims must be reported within 5 days of receiving the shipment, along with photo proof.

Intellectual Property

All content on this website, including text, images, graphics, and designs, is the property of Super Craft Emporium and is protected under copyright and intellectual property laws. Unauthorized use is strictly prohibited.

Limitation of Liability

Super Craft Emporium shall not be liable for any indirect, incidental, or consequential damages arising out of the use of our products or services, including but not limited to delays, data loss, or business interruption.

Privacy Policy

All information shared through forms or interactions is handled in accordance with our Privacy Policy. We do not publicly disclose contact details and use collected data only to fulfill customer requests and improve user experience

Amendments

We reserve the right to update or modify these Terms at any time without prior notice. It is your responsibility to check this page periodically for changes.

Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Moradabad, Uttar Pradesh.

Contact Us

For any questions regarding these Terms and Conditions, please reach out using our official Contact Form on the website.
We will respond within 24–48 business hours.

Trusted Manufacturer & Exporter of Handcrafted Wooden and Metal
Kitchenware, Tableware, Serveware, and Home Décor Items from
Moradabad, U.P., India.
Exporting since 2011 to USA, UK, Italy, Japan, Australia, and more.

Trusted Manufacturer & Exporter of Handcrafted Wooden and Metal Kitchenware, Tableware, Serveware, and Home Décor Items from Moradabad, U.P., India.
Exporting since 2011 to USA, UK, Italy, Japan, Australia, and more.

Quick Links

We Export To

USA | UK | Italy | Australia | Japan | UAE | Germany | Canada

© 2011–2025 Super Craft Emporium. All rights reserved.